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Privacy Policy

Solera Holdings, Inc. ("Solera") understands and respects our users' need for privacy. This Privacy Policy ("Policy") describes the types of information we collect, the purposes for which it is used, and the choices you have with respect to its use.

This Privacy Policy applies to the Solera Digital Garage ("Digital Garage") mobile application, and websites. This includes, but is not limited to, our marketing website www.digitalgarage.me, Digital Garage User Portal website www.users.digitalgarage.me ("User Portal"), and the Digital Garage Partner Portal website www.partners.digitalgarage.me ("Partner Portal"), (collectively "Services"). This Privacy Policy also applies to the websites of R3PI (www.r3pi.io).

We encourage you to read this Policy in full to understand our privacy practices before using our Services.

About Digital Garage

Digital Garage is an integrated software platform that connects motorists and their vehicles to various transactions throughout the automotive ownership lifecycle. Our digitally connected ecosystem helps drivers manage buying, maintaining, and selling vehicles from their mobile devices through our mobile application. Vehicle owners may also choose to plug a third-party device (or "Dongle") into their On-Board Diagnostic port ("OBD-II) to collect or share information about their vehicle with our mobile app, which helps us provide our Services. For additional information about our Services, check out http://www.digitalgarage.me.

Information we collect

We collect the following information through your use of our Services and otherwise with your consent. We also collect your information from our subsidiaries, partners, service providers, and other third party sources. These third-party sources include, for example, your automotive dealerships, vehicle manufacturers, insurance companies, and companies that supply the Dongles that you may choose to plug into your vehicles. The types of information that we collect include:

  • Information about you and your Digital Garage account
    Name, address, telephone number, email address, date of birth and/or age, occupation information such as organization name and job title, demographic information, gender, region, and driver's license. You provide this information to us directly during the Digital Garage account subscription or registration process, when using our User Portal, or we may obtain it from other third parties.
  • Vehicle and insurance information
    Insurer, vehicle identification number, vehicle registration expiration, license plate number, engine type, color, mileage, trim level, vehicle health, services performed, and appointment information. You provide this information to us directly when using our Services or we obtain it from other third parties.
  • Vehicle and insurance information
    Insurer, vehicle identification number, vehicle registration expiration, license plate number, engine type, color, mileage, trim level, vehicle health, services performed, and appointment information. You provide this information to us directly when using our Services or we obtain it from other third parties.
  • Driver behavioral information
    When you install a Dongle and use it in with our Services, we collect information about how you drive the vehicle. This includes, but is not limited to, vehicle speeds (including maximum and average speed), acceleration and breaking metrics, engine start/stop and idle times, fuel level, battery voltage, collision notifications and assessments, diagnostics and other codes as reported by the vehicle from the OBD-II standard.
  • Geolocation information
    When you install a Dongle and use it with our Services, and when you install and use our mobile application, we use GPS (or other similar technology) data to collect the precise geographic location of your vehicle. We collect location information to determine vehicle trips (e.g., where the car drives over time), date/time, and other information that can be derived from this data (e.g., average speed). We also collect and use GPS data to determine traffic conditions and estimated drive time.
  • Device information
    IP address, device type, operating system, phone carrier, push notification tokens and unique device identifiers such as your user name and password. We collect this information automatically when you use our Services.
  • Browsing information
    Browser type, navigation history, usage details, such as time, frequency, and use pattern, and clickstream behavior from actions you take and features that you use on your devices. We collect this information automatically when you use our Services.

Contact Us

If you have questions about this Policy or our information handling practices, please contact us at support@digitalgarage.me. You can also submit your questions through the Contact Us or Feedback Forms.